{"id":47862,"date":"2024-07-12T01:00:00","date_gmt":"2024-07-12T08:00:00","guid":{"rendered":"https:\/\/dhblog.dream.press\/blog\/?p=47862"},"modified":"2025-05-21T20:32:04","modified_gmt":"2025-05-22T03:32:04","slug":"500-internal-server-error","status":"publish","type":"post","link":"https:\/\/www-dev.dreamhost.com\/blog\/500-internal-server-error\/","title":{"rendered":"Fixing The HTTP 500 Internal Server Error On Your Website"},"content":{"rendered":"\n<p>Almost everyone&#8217;s (not so) favorite conversation comes up most Friday nights \u2014 after you&#8217;re already past hungry and moving into hangry mode.<\/p>\n\n\n\n<p>\u201cWhat do you want for dinner?\u201d<\/p>\n\n\n\n<p>\u201cHmm, I don\u2019t know. What do <em>you<\/em> want for dinner?\u201d<\/p>\n\n\n\n<p>Well, the HTTP <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360028768812-Fixing-a-500-Internal-Server-Error-message\" target=\"_blank\" rel=\"noreferrer noopener\">500 internal server error<\/a> is just about as fruitful.\u00a0<\/p>\n\n\n\n<p>This generic message is what you\u2019ll see when the server has encountered an error it can\u2019t immediately explain.<\/p>\n\n\n\n<p>The process of clearing the 500 internal server error from your website is surprisingly a lot like nailing down Friday\u2019s dinner plan.<\/p>\n\n\n\n<p>It\u2019s all about working your way through possible solutions \u2014\u00a0pizza, pasta, cereal? \u2014 until you solve your server snafu.<\/p>\n\n\n\n<p>In this guide, we\u2019ll cover what the 500 internal server error is, and walk you through some potential causes. Then we\u2019ll give you 10 tips to help you get your website back in working order.<\/p>\n\n\n\n<p>Let\u2019s get started!<\/p>\n\n\n\n<h2 id=\"h-understanding-the-http-500-internal-server-error-and-why-it-matters\" class=\"wp-block-heading\">Understanding The HTTP 500 Internal Server Error And Why It Matters<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"835\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error.webp\" alt=\"Chrome browser window showing '500 Internal Server Error' message on blank white page.\" class=\"wp-image-47872 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-300x157.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-1024x534.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-768x401.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-1536x802.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-600x313.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-1200x626.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-730x381.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-1460x762.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-784x409.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-1568x818.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/01_500_internal_server_error-877x458.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/835;\" \/><\/figure>\n\n\n\n<p>As we touched on, the 500 internal server error can be frustratingly nonspecific.<\/p>\n\n\n\n<p>You don&#8217;t get many details about it when it happens. In fact, you might not receive <em>any <\/em>information at all. Despite its name, the problem may not even be a server-related one. It could just as well be an issue with your website <em>or<\/em> your browser.<\/p>\n\n\n\n<p>An HTTP 500 error usually just means the issue doesn&#8217;t match another error code, such as one of the many 300, 400, or even other 500 codes.<\/p>\n\n\n\n<p>Whatever the error means, it\u2019s important you figure it out quickly because when your website goes down, you could be losing out on potential traffic and sales. If it\u2019s offline for a while, it can also negatively impact the <a href=\"https:\/\/www.dreamhost.com\/blog\/improve-seo\/\" target=\"_blank\" rel=\"noreferrer noopener\">search engine optimization (SEO)<\/a> you\u2019ve worked so hard to perfect.<\/p>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>SEO<\/h3>\n    <p>Search Engine Optimization (SEO) improves a site\u2019s ranking in search results, which are based on relevance and quality. Optimizing for these factors boosts rankings.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/seo\/seo\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p>If your site is crawled while it\u2019s offline, there\u2019s a chance that Google may interpret the error as an issue with your website.<\/p>\n\n\n\n<p>This error can also hurt your <a href=\"https:\/\/www.dreamhost.com\/blog\/what-is-user-experience\/\" target=\"_blank\" rel=\"noreferrer noopener\">user experience (UX)<\/a> by giving visitors the impression that your website is unprofessional, or worse\u2026untrustworthy. Poor UX will not only affect your Google ranking but also cause you to lose customers. After all, you can\u2019t do business if your site isn\u2019t accessible!<\/p>\n\n\n\n<p>The HTTP 500 error can be caused by a lot of different things, which makes it a bit of a chore to sort out. That said, potential causes of the 500 internal server error include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plugin compatibility issues for <a href=\"https:\/\/www.dreamhost.com\/blog\/what-is-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress<\/a> websites.<\/li>\n\n\n\n<li>Corrupted files.<\/li>\n\n\n\n<li>Coding or syntax errors.<\/li>\n\n\n\n<li>Exhausted <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/214895287-Viewing-your-site-s-PHP-version-and-settings\" target=\"_blank\" rel=\"noreferrer noopener\">PHP<\/a> memory limit.<\/li>\n<\/ul>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>PHP<\/h3>\n    <p>PHP (Hypertext Preprocessor) is an open-source scripting language used in web development and embeddable in HTML. It powers popular CMSs like WordPress.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/web-design\/php\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p>Luckily, you can solve many of these issues on your own with a little bit of support. (Which we\u2019ll serve up shortly.)<\/p>\n\n\n\n<h2 id=\"h2_variations-on-this-500-error\" class=\"wp-block-heading\">Variations On This 500 Error<\/h2>\n\n\n\n<p>Depending on your operating system, browser, and the cause of the error, there are variations in how 500 errors appear. For example, you might see something like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"559\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error.webp\" alt=\"Error message box with '500 Internal Server Error' in red and explanation text below on light background\" class=\"wp-image-47875 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-300x105.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-1024x358.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-768x268.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-1536x537.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-600x210.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-1200x419.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-730x255.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-1460x510.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-784x274.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-1568x548.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/02_500_internal_server_error-877x306.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/559;\" \/><\/figure>\n\n\n\n<p>A plain white screen, sometimes referred to as the <a href=\"https:\/\/www.dreamhost.com\/blog\/troubleshooting-wordpress-white-screen-death\/\" target=\"_blank\" rel=\"noreferrer noopener\">White Screen of Death (WSoD)<\/a>, can sometimes also indicate a 500 internal server error.<\/p>\n\n\n\n<p>Also, be warned that many site owners have the option to customize their 500 error messages. So you might see this error message in <em>lots<\/em> of different forms.<\/p>\n\n\n\n<h2 id=\"h2_10-ways-to-fix-the-500-error-code\" class=\"wp-block-heading\">10 Ways To Fix The 500 Error Code<\/h2>\n\n\n\n<p>Now that you\u2019ve had an introduction to the 500 internal server error, it\u2019s time to discuss how to resolve it.<\/p>\n\n\n\n<p>We\u2019ll start with the more approachable solutions before working up to the more technically complex ones.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Try Reloading The Page<\/h3>\n\n\n\n<p>Let\u2019s start with the simplest, best-case scenario.<\/p>\n\n\n\n<p>Some situations cause a 500 internal error to clear up on their own within a few minutes.<\/p>\n\n\n\n<p>For example, if you\u2019ve just made changes to a <a href=\"https:\/\/www.dreamhost.com\/blog\/intro-to-wordpress-plugins\/\" target=\"_blank\" rel=\"noreferrer noopener\">plugin<\/a> or <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-find-wp-themes\/\" target=\"_blank\" rel=\"noreferrer noopener\">theme<\/a> on a WordPress site, or if your host is experiencing unusually heavy traffic, you may see a server error. If this is true in your case, you\u2019re in luck!<\/p>\n\n\n\n<p><strong>A simple page reload should get things back to normal.<\/strong><\/p>\n\n\n\n<p>So, the first thing you should try is just waiting a minute or two, during which the error might resolve itself. Then, you can try reloading the page by pressing <strong>F5<\/strong> or (<strong>command + R<\/strong> if you\u2019re using a Mac).<\/p>\n\n\n\n<div class=\"article-newsletter article-newsletter--gradient\">\n\n\n<h2>Get Content Delivered Straight to Your Inbox<\/h2><p>Subscribe now to receive all the latest updates, delivered directly to your inbox.<\/p><form class=\"nwsl-form\" id=\"newsletter_block_\" novalidate><div class=\"messages\"><\/div><div class=\"form-group\"><label for=\"input_newsletter_block_\"><input type=\"email\"name=\"email\"id=\"input_newsletter_block_\"placeholder=\"Enter your email address\"novalidatedisabled=\"disabled\"\/><\/label><button type=\"submit\"class=\"btn btn--brand\"disabled=\"disabled\"><span>Sign Me Up!<\/span><svg width=\"21\" height=\"14\" viewBox=\"0 0 21 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.8523 0.42524L12.9323 1.34521C12.7095 1.56801 12.7132 1.9304 12.9404 2.14865L16.7241 5.7823H0.5625C0.251859 5.7823 0 6.03416 0 6.3448V7.6573C0 7.96794 0.251859 8.2198 0.5625 8.2198H16.7241L12.9405 11.8535C12.7132 12.0717 12.7095 12.4341 12.9323 12.6569L13.8523 13.5769C14.072 13.7965 14.4281 13.7965 14.6478 13.5769L20.8259 7.39879C21.0456 7.17913 21.0456 6.82298 20.8259 6.60327L14.6477 0.42524C14.4281 0.205584 14.0719 0.205584 13.8523 0.42524Z\" fill=\"white\"\/>\n<\/svg>\n<\/button><\/div><\/form><\/div>\n\n\n<h3 class=\"wp-block-heading\">2. Clear Your Browser Cache<\/h3>\n\n\n\n<p>Another potentially quick and easy way to solve the 500 status code is <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/216456827-How-to-clear-your-browser-s-cache\" target=\"_blank\" rel=\"noreferrer noopener\">clearing your browser cache<\/a>. It\u2019s possible the cache became corrupted, which would cause problems when attempting to access any website. And not just your own.<\/p>\n\n\n\n<p>First things first, you might want to check the handy dandy site <a href=\"https:\/\/downforeveryoneorjustme.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Down For Everyone Or Just Me<\/a>. This will let you know if it&#8217;s a widespread problem or if you&#8217;re the only one having problems.<\/p>\n\n\n\n<p>If you\u2019re alone in your 500 error frustration, the problem could very well be your browser. In this case, try accessing your site from a different browser. If an alternative works, it\u2019s a sign that the issue is with your cache.<\/p>\n\n\n\n<p>In most browsers, you can start the process of clearing your cache by pressing <strong>Ctrl + Shift + Delete<\/strong>.<\/p>\n\n\n\n<p>In Google Chrome, you can click on the three vertical dots<strong> <\/strong>in the top-right corner. From there, find <strong>Clear Browsing Data<\/strong> in the menu, make your selections, and hit the <strong>Clear data <\/strong>button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"1077\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache.webp\" alt=\"Chrome settings popup for clearing browsing data, showing options for cookies, cached files, and other data.\" class=\"wp-image-47877 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-300x202.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-1024x689.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-768x517.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-1536x1034.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-600x404.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-1200x808.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-730x491.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-1460x983.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-784x528.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-1568x1055.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/03_clear_your_browser_cache-877x590.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1077;\" \/><\/figure>\n\n\n\n<p>Once you&#8217;ve cleared your browser cache, you can try accessing your website again.<\/p>\n\n\n\n<p>But if you\u2019re <em>still<\/em> seeing the 500 internal server error, it\u2019s time to move on to more involved fixes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"step3\">3. Back Up Your Website<\/h3>\n\n\n\n<p>Before diving into tinkering under the hood, <strong>it\u2019s always wise to make a backup of your website.<\/strong><\/p>\n\n\n\n<p>If <a href=\"https:\/\/www.dreamhost.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">DreamHost<\/a> hosts your site, you can take advantage of our <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215089918-How-do-I-backup-my-entire-account-\" target=\"_blank\" rel=\"noreferrer noopener\">one-click backup<\/a> feature. If not, or if you\u2019re blocked from logging in because of the 500 error, don\u2019t worry. You can still create a manual backup.<\/p>\n\n\n\n<p>To do this, you\u2019ll need to save copies of your website files as well as your databases.<\/p>\n\n\n\n<p>First, track down your <a href=\"https:\/\/www.dreamhost.com\/blog\/ftp-sftp-guide-for-wordpress-users\/\" target=\"_blank\" rel=\"noreferrer noopener\">Secure File Transfer Protocol (SFTP)<\/a> credentials in your website hosting account. If you aren\u2019t sure where to find them, ask your host for the details.<\/p>\n\n\n\n<p>Next, download your SFTP client of choice. We like <a href=\"https:\/\/filezilla-project.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">FileZilla<\/a>. Then, use those credentials you just grabbed to connect to your server.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"1083\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla.webp\" alt=\"FileZilla FTP interface with &quot;Quickconnect&quot; option highlighted and connection status, local emote directory structures.\" class=\"wp-image-47879 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-300x203.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-1024x693.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-768x520.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-1536x1040.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-600x406.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-1200x812.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-730x494.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-1460x988.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-784x531.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-1568x1061.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/04_filezilla-877x594.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1083;\" \/><\/figure>\n\n\n\n<p>Now, you have to create the folder that will hold your backed-up files inside FileZilla. Right-clicking within the upper left quadrant, choose <strong>Create Directory<\/strong>, and name your new file.<\/p>\n\n\n\n<p>Next, you&#8217;re going to simply drag the files you want to save from the upper right quadrant to your new folder on the left side. If you aren\u2019t sure what to choose, grab the entire folder that has your site name on it.<\/p>\n\n\n\n<p>The download you\u2019ve initiated will probably take some time, but once you\u2019re done, you can move on to back up your database!<\/p>\n\n\n\n<p>We\u2019ll show you how to do this with WordPress.<\/p>\n\n\n\n<p>Go back to your host account and find and log into the <strong>phpMyAdmin tool<\/strong>. Find and select your website database in the left sidebar. That will open your database.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"729\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database.webp\" alt=\"phpMyAdmin interface showing the selected &quot;tylhak_dream_press&quot; database and various table names in the left sidebar.\" class=\"wp-image-47881 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-300x137.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-1024x467.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-768x350.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-1536x700.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-600x273.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-1200x547.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-730x333.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-1460x665.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-784x357.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-1568x714.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/05_phpmyadmin_tool_website_database-877x400.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/729;\" \/><\/figure>\n\n\n\n<p>Now, navigate up to the <strong>Export tab<\/strong> at the top of your screen. Select the <strong>Quick method<\/strong> and hit the <strong>Export <\/strong>button.<\/p>\n\n\n\n<p>When your download is done, you\u2019re fully backed up!<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"765\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method.webp\" alt=\"phpMyAdmin interface with the &quot;Quick - display only the minimal options&quot; checkbox selected and the &quot;Export&quot; tab highlighted.\" class=\"wp-image-47883 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-300x143.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-1024x490.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-768x367.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-1536x734.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-600x287.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-1200x574.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-730x349.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-1460x698.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-784x375.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-1568x750.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/06_export_tab_quick_method-877x419.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/765;\" \/><\/figure>\n\n\n<div class=\"single__related-article\">\n\t<span>Related Article<\/span>\n\t<div class=\"single__related-article__wrap\">\n\t\t<div class=\"single__related-article__title\">\n\t\t\tEase Downtime Anxiety With These WordPress Backup Tips\n\t\t<\/div>\n\t\t<a href=\"https:\/\/www-dev.dreamhost.com\/blog\/how-to-back-up-wordpress-tutorial\/\" class=\"btn btn--sm btn--brand\" target=\"_blank\" rel=\"noopener\">\n\t\t\tRead More\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">4. Access Your Error Logs<\/h3>\n\n\n\n<p>Your site\u2019s error logs may provide insight into what\u2019s causing the 500 error. Depending on your host, these logs may be cycled quite often, so you\u2019ll want to take a look as soon as possible \u2014 and even then you might not find the information you\u2019re looking for, it\u2019s worth a try!<\/p>\n\n\n\n<p>You can <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/216512197-Viewing-your-access-and-error-logs-via-SFTP\" target=\"_blank\" rel=\"noreferrer noopener\">check your error logs<\/a> by accessing your site\u2019s files via SFTP again and opening the logs file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"721\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs.webp\" alt=\"Root directory of a WordPress site accessed via SFTP, with folders like .cache, logs, .php, .wp-cli, etc.\" class=\"wp-image-47885 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-300x135.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-1024x461.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-768x346.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-1536x692.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-600x270.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-1200x541.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-730x329.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-1460x658.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-784x353.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-1568x707.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/07_access_your_error_logs-877x395.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/721;\" \/><\/figure>\n\n\n\n<p>Here, select the site that\u2019s experiencing the error. You may see several directories. Download the one with the most recent date.<\/p>\n\n\n\n<p>You can view log entries by opening the file you just downloaded with your preferred text editor. Hopefully, what you find will provide you with some additional context for the 500 error.<\/p>\n\n\n\n<p>If you\u2019re a WordPress user, another great option is to <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360029327771-Enabling-the-WordPress-Debug-log\" target=\"_blank\" rel=\"noreferrer noopener\">enable the WordPress debug log<\/a>. You can do this by connecting to your site via SFTP, opening the file with your site name on it, and finding the <strong>wp-config.php<\/strong> file inside.<\/p>\n\n\n\n<p>Within it look for the following line (<strong>command + F <\/strong>on Mac or <strong>Ctrl+Shift+F<\/strong> on Windows will be helpful here):<\/p>\n\n\n\n<p><code>define('WP_DEBUG', false);<\/code><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"425\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug.webp\" alt=\"WordPress configuration file snippet with the the WP_DEBUG constant set to false on line 89.\" class=\"wp-image-47887 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-300x80.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-1024x272.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-768x204.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-1536x408.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-600x159.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-1200x319.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-730x194.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-1460x388.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-784x208.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-1568x417.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/08_debug-877x233.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/425;\" \/><\/figure>\n\n\n\n<p>Once you find it, replace it with the following:<\/p>\n\n\n\n<p><code>define( 'WP_DEBUG', true );<br>define( 'WP_DEBUG_DISPLAY', false );<br>define( 'WP_DEBUG_LOG', true );<\/code><\/p>\n\n\n\n<p>This will create a <strong>debug.log<\/strong> file, which you can find under the <strong>\/wp-content\/<\/strong> directory. Just be sure to change the <strong>WP_DEBUG<\/strong> value back to <strong>false<\/strong> when you\u2019re done troubleshooting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Check For \u201cError Establishing a Database Connection\u201d<\/h3>\n\n\n\n<p>If your error is due to a <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-wordpress-database-connection-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">problem establishing a database connection<\/a>, not only will your site be offline for visitors, but you also won\u2019t be able to access the <a href=\"https:\/\/www.dreamhost.com\/blog\/what-to-do-when-locked-out-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress admin dashboard<\/a> either.<\/p>\n\n\n\n<p>Several factors could be responsible for this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incorrect database login credentials.<\/li>\n\n\n\n<li>A corrupted website database.<\/li>\n\n\n\n<li>A corrupted website installation file.<\/li>\n<\/ul>\n\n\n\n<p>Let\u2019s start with incorrect login credentials, as this is a common cause of the database connection error. If you\u2019re a DreamHost user, you can find your <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/221610868-phpMyAdmin-Finding-your-login-credentials\" target=\"_blank\" rel=\"noreferrer noopener\">database credentials<\/a> in your panel. Even if you use a different host, you\u2019ll likely follow a similar procedure to this.<\/p>\n\n\n\n<p>Navigate to <strong>MySQL Databases<\/strong> and find the one that corresponds to your website under the <strong>Database(s)<\/strong> on this server section. Here, you\u2019ll find your database name under the <strong>Database <\/strong>heading. The username is listed under the <strong>Users Access<\/strong> column.<\/p>\n\n\n\n<p>To find the password, click on the username. On the next screen, scroll down and click on the <strong>Show<\/strong> button next to the password field.<\/p>\n\n\n\n<p>Next, you\u2019ll want to compare these credentials to those in your <strong>wp-config.php<\/strong> file.<\/p>\n\n\n\n<p>As you\u2019ll remember from the last step, you can access this file in your site\u2019s main directory via SFTP. Find the file with your site name on it and locate the <strong>wp-config.php<\/strong> file inside. Open or download the file and verify that the information under <strong>MySQL Settings<\/strong> matches what you found in your panel.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"497\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_.webp\" alt=\"WordPress database configuration code with variable definitions for database name, username, and password.\" class=\"wp-image-47889 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-300x93.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-1024x318.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-768x239.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-1536x477.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-600x186.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-1200x373.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-730x227.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-1460x454.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-784x244.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-1568x487.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/09_mysql_settings_-877x272.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/497;\" \/><\/figure>\n\n\n\n<p>Now, how about if your database is corrupted?<\/p>\n\n\n\n<p>You can quickly repair it by going back to <strong>phpMyAdmin<\/strong>. Log in and click on your database in the left panel. Select all of the tables in the database using the <strong>Check all<\/strong> box below them. In the dropdown to the right, under <strong>Table maintenance<\/strong>, select <strong>Repair table<\/strong>. Before moving on, make sure that you have a working backup (<a href=\"#step3\">see step 3<\/a>).<\/p>\n\n\n\n<p>Finally, let\u2019s look at how to handle a corrupted website installation file. Going back to our WordPress site as an example, start by downloading <a href=\"https:\/\/wordpress.org\/download\/\" target=\"_blank\" rel=\"noreferrer noopener\">a new copy of WordPress<\/a> and unzipping the file.<\/p>\n\n\n\n<p>Next, access your site files via SFTP, and delete the <strong>wp-content<\/strong> folder and the <strong>wp-config-sample.php<\/strong> file.<\/p>\n\n\n\n<p>Finally, upload the rest of the files to your site via SFTP, overwriting any existing ones.<\/p>\n\n\n\n<p>The result? You now have a brand new, uncorrupted WordPress installation!<\/p>\n\n\n\n<p>To make sure this update takes effect, clear your browser cache before checking your website again for the error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Look For Permission Errors<\/h3>\n\n\n\n<p>If any of your files have permissions set incorrectly, it&#8217;ll throw the 500 internal server error. Again, you can check and change these permissions using SFTP.<\/p>\n\n\n\n<p>Inside the file with your site name on it, right-click on any file, and select <strong>File permissions<\/strong> (this is called CHMOD with a key icon next to it in DreamHost) to open a new dialogue window. In this window, you can check and, if necessary, set new permissions for the file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"860\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors.webp\" alt=\"Menu with options to open, download, copy, rename, delete, etc.. CHMOD selected under wp-content.\" class=\"wp-image-47891 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-300x161.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-1024x550.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-768x413.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-1536x826.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-600x323.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-1200x645.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-730x392.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-1460x785.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-784x421.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-1568x843.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/10_look_for_permission_errors-877x471.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/860;\" \/><\/figure>\n\n\n\n<p>Typically, you\u2019ll want to set files to <strong>644<\/strong> and directories and executables to <strong>755<\/strong>.<\/p>\n\n\n\n<p>If you\u2019re unsure about the correct values, you should check with your host.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Increase Your PHP Memory Limit<\/h3>\n\n\n\n<p>Another reason you might see the 500 internal server error is if you\u2019ve exceeded your server\u2019s <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-wordpress-memory-limit-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">PHP memory limit<\/a>. There are several ways to increase your limit, and they all involve using SFTP.<\/p>\n\n\n\n<p>Before you try increasing your memory limit, you may want to start by seeing what it\u2019s currently set to.<\/p>\n\n\n\n<p>For WordPress websites, You can do this through the WordPress admin dashboard. Keep in mind that, with some variations of the 500 error, you won\u2019t be able to access the dashboard. If that\u2019s the case, you may have to skip this step.<\/p>\n\n\n\n<p>From your WordPress dashboard, navigate to<strong> Tools<\/strong> > <strong>Site Health<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"823\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health.webp\" alt=\"WordPress &quot;Tools&quot; menu with the &quot;Site Health&quot; option highlighted from the drop-down menu.\" class=\"wp-image-47893 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-300x154.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-1024x527.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-768x395.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-1536x790.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-600x309.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-1200x617.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-730x375.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-1460x751.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-784x403.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-1568x807.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/11_site_health-877x451.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/823;\" \/><\/figure>\n\n\n\n<p>Click on<strong> Info <\/strong>at the top of the screen to land on the <strong>Site Health Info<\/strong> page, and scroll down to the<strong> Server<\/strong> section. Click in to see your PHP memory limit.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"504\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1024x504.webp\" alt=\"\" class=\"wp-image-47895 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1024x504.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-300x148.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-768x378.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1536x756.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-600x295.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1200x590.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-730x359.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1460x718.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-784x386.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-1568x771.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit-877x431.webp 877w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/12_php_memory_limit.webp 1600w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/504;\" \/><\/figure>\n\n\n\n<p>To increase the PHP memory limit, there are a few files you can edit. One is the <strong>.htaccess<\/strong> file, typically located in your site\u2019s root directory, which you can navigate to via SFTP. (<strong>Note:<\/strong> Hosting plans that use Nginx may not use a .htaccess file. If that\u2019s the case, you can skip this step.)<\/p>\n\n\n\n<p>Open the file and add the following code:<\/p>\n\n\n\n<p><code>php_value memory_limit xxxM<\/code><\/p>\n\n\n\n<p>You can replace the \u201cxxx\u201d with your desired amount of memory. Usually, <strong>256M is plenty<\/strong>.<\/p>\n\n\n\n<p>You can also increase your memory limit by editing your <strong>php.ini<\/strong> file. You should be able to find this file also in your root directory. If not, you can go ahead and create one. Add or update its code to the following:<\/p>\n\n\n\n<p><code>memory_limit = xxxM<\/code><\/p>\n\n\n\n<p>Once you edit your <strong>php.ini <\/strong>file, make sure to also adjust your <strong>wp-config.php <\/strong>file. While these limits are technically separate, the PHP limit cannot be lower than the WP memory limit.<\/p>\n\n\n\n<p>To fix this, add the following code to the top of your <strong>wp-config.php<\/strong> file:<\/p>\n\n\n\n<p><code>define('WP_MEMORY_LIMIT', 'xxxM');<\/code><\/p>\n\n\n\n<p>If this resolves the 500 error, your next task will be to figure out what is causing the memory limit exhaustion.<\/p>\n\n\n\n<p>It could be a problematic plugin or theme, if you\u2019re on WordPress. For help finding the exact server diagnostics, you might want to contact your host.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Check For Problems With Your .htaccess File<\/h3>\n\n\n\n<p>The <strong>.htaccess<\/strong> file we\u2019ve mentioned several times is one of your core website files. This file contains your server\u2019s rules, so it could also be causing the HTTP error 500.<\/p>\n\n\n\n<p>If your <strong>.htaccess<\/strong> file has become corrupted, you\u2019ll want to go ahead and create a fresh one.<\/p>\n\n\n\n<p>Start by logging into your site via SFTP and finding your <strong>.htaccess<\/strong> file. Rename the file to <strong>.htaccess_old<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"585\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1024x585.webp\" alt=\"File menu with options to download, cut, copy, rename etc., and view properties for a .htaccess.old file. &quot;Rename&quot; selected.\" class=\"wp-image-47897 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1024x585.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-300x171.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-768x439.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1536x877.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-600x343.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1200x686.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-730x417.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1460x834.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-784x448.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-1568x896.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file-877x501.webp 877w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/13_check_for_problems_with_your_htaccess_file.webp 1600w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/585;\" \/><\/figure>\n\n\n\n<p>Now, create a new <strong>.htaccess<\/strong> file in your text editor and paste in the following:<\/p>\n\n\n\n<p><code># BEGIN WordPress<br>RewriteEngine On<br>RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]<br>RewriteBase \/<br>RewriteRule ^index.php$ - [L]<br>RewriteCond %{REQUEST_FILENAME} !-f<br>RewriteCond %{REQUEST_FILENAME} !-d<br>RewriteRule . \/index.php [L]<br># END WordPress<\/code><\/p>\n\n\n\n<p>Upload your newly created <strong>.htaccess<\/strong> file to your website. After that, refresh your browser and see if the error message appears.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Look For Coding Or Syntax Errors In Your CGI\/Perl Script<\/h3>\n\n\n\n<p>If you\u2019re running Common Gateway Interface (CGI) scripts, any coding or <a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-syntax-errors-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">syntax errors<\/a> you\u2019ve made could result in a 500 error. To unearth potential issues with your CGI scripts, log into your site using <a href=\"https:\/\/www.dreamhost.com\/glossary\/hosting\/ssh\/\" target=\"_blank\" rel=\"noreferrer noopener\">Secure Shell (SSH)<\/a>. <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/216041267-SSH-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Here\u2019s how to do that with DreamHost<\/a>.<\/p>\n\n\n\n<p>Once you\u2019ve logged in, you can troubleshoot your CGI with this command:<\/p>\n\n\n\n<p><em>[server]$ .\/cgi_name.cgi<\/em><\/p>\n\n\n\n<p>In this case, the terminal should return a general error message and the line number where the culprit can be found. From there, you, or your development resources, can work your coding magic!<\/p>\n\n\n\n<p>When working with CGI, there are a few best practices to keep in mind to avoid problems.<\/p>\n\n\n\n<p>First, it\u2019s wise to use a plain text editor to ensure that you maintain the ASCII format. When you upload scripts, you should also be able to select <strong>ASCII <\/strong>mode in your FTP client.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1600\" height=\"1188\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax.webp\" alt=\"Settings window for FTP transfer. Under &quot;Default transfer type,&quot; ACSII is checked. \" class=\"wp-image-47899 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-300x223.webp 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-1024x760.webp 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-768x570.webp 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-1536x1140.webp 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-600x446.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-1200x891.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-730x542.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-1460x1084.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-784x582.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-1568x1164.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2024\/07\/14_syntax-877x651.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1188;\" \/><\/figure>\n\n\n\n<p>Finally, if necessary, upload to the <strong>cgi-bin directory<\/strong> on your server.<\/p>\n\n\n\n<p>Then, you can double-check your files\u2019 permissions once you\u2019ve uploaded them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Finally, Ask Your Web Host About Potential Server Issues<\/h3>\n\n\n\n<p>If all else fails, there may actually be a server issue, which only your host can confirm. Unfortunately, if your host\u2019s server is experiencing a problem, you may have to wait out some <a href=\"https:\/\/www.dreamhost.com\/blog\/your-website-downtime-survival-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">website downtime<\/a>.<\/p>\n\n\n\n<p>If you\u2019re a DreamHost client, you can check the <a href=\"https:\/\/www.dreamhoststatus.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">DreamHost status<\/a> page. This resource provides you with all the information on each of our services.<\/p>\n\n\n\n<p>If you run into any problems while trying to repair the 500 internal server error as a DreamHost customer, you can always reach out to <a href=\"https:\/\/www.dreamhost.com\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\">our tech support team<\/a>. They\u2019re ready and waiting to lend you a hand!<\/p>\n\n\n\n<p>If you\u2019ve followed the tips in this guide, you\u2019ll already have plenty of valuable information to help the technician work through your issue even faster!<\/p>\n\n\n\n<h2 id=\"h2_what-other-website-errors-can-we-help-with\" class=\"wp-block-heading\">What Other Website Errors Can We Help With?<\/h2>\n\n\n\n<p>Want to learn more about fixing errors, server and otherwise, on your website? We\u2019ve put together a <em>lot<\/em> of tutorials on how to fix the most common types of errors we hear about.<\/p>\n\n\n\n<p>Here\u2019s a wide selection of resources for you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/dns-server-not-responding\/\" target=\"_blank\" rel=\"noreferrer noopener\">DNS Server Not Responding Error? Here\u2019s How To Fix It<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/how-to-fix-connection-refused-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Resolve The ERR_CONNECTION_REFUSED Error<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/fixing-504-gateway-timeout-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">9 Tactics For Fixing The 504 Gateway Timeout Error<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/502-bad-gateway-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">502 Bad Gateway Error: What It Is And How To Fix It<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/400-bad-request-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Fix: 400 Bad Request Error<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/fix-err-ssl-protocol-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Fix The ERR_SSL_PROTOCOL_ERROR<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/fix-503-error-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Fix The 503 Error In WordPress<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/err-connection-timed-out\/\" target=\"_blank\" rel=\"noreferrer noopener\">How To Fix The ERR_CONNECTION_TIMED_OUT Error<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.dreamhost.com\/blog\/fixing-the-405-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">Your Guide To Fixing The 405 Method Not Allowed Error<\/a><\/li>\n<\/ul>\n\n\n\n<h2 id=\"h2_keep-your-website-on-track-with-dreamhost\" class=\"wp-block-heading\">Keep Your Website On Track With DreamHost<\/h2>\n\n\n\n<p>While having to sort out a 500 internal server error isn\u2019t exactly <em>fun<\/em>, hopefully, you\u2019ve seen it\u2019s also not <em>as<\/em> painful as you might imagine. With a little patience and the tips we\u2019ve provided, you should be able to make some progress on getting your website back online.<\/p>\n\n\n\n<p>Running into errors like this one is inevitable as a website owner. And the truth is, no matter how savvy you are, it\u2019s always going to be easier to get back up and running when you have a really helpful, reliable hosting provider. (That\u2019s us.)<\/p>\n\n\n\n<p>DreamHost has a <a href=\"https:\/\/www.dreamhost.com\/hosting\/\">variety of hosting options<\/a> that provide powerful features to keep your site secure and successful \u2014&nbsp;as well as experienced website <a href=\"https:\/\/www.dreamhost.com\/pro-services\/development\/\">builders<\/a>, <a href=\"https:\/\/www.dreamhost.com\/pro-services\/management\/\">managers<\/a>, and other <a href=\"https:\/\/www.dreamhost.com\/pro-services\/\">professionals<\/a> who can make sure your site rarely gets off track<em> <\/em>in the first place.<\/p>\n\n\n\n<div class=\"article-newsletter article-newsletter--gradient\">\n\n\n<h2>Get Content Delivered Straight to Your Inbox<\/h2><p>Subscribe now to receive all the latest updates, delivered directly to your inbox.<\/p><form class=\"nwsl-form\" id=\"newsletter_block_\" novalidate><div class=\"messages\"><\/div><div class=\"form-group\"><label for=\"input_newsletter_block_\"><input type=\"email\"name=\"email\"id=\"input_newsletter_block_\"placeholder=\"Enter your email address\"novalidatedisabled=\"disabled\"\/><\/label><button type=\"submit\"class=\"btn btn--brand\"disabled=\"disabled\"><span>Sign Me Up!<\/span><svg width=\"21\" height=\"14\" viewBox=\"0 0 21 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.8523 0.42524L12.9323 1.34521C12.7095 1.56801 12.7132 1.9304 12.9404 2.14865L16.7241 5.7823H0.5625C0.251859 5.7823 0 6.03416 0 6.3448V7.6573C0 7.96794 0.251859 8.2198 0.5625 8.2198H16.7241L12.9405 11.8535C12.7132 12.0717 12.7095 12.4341 12.9323 12.6569L13.8523 13.5769C14.072 13.7965 14.4281 13.7965 14.6478 13.5769L20.8259 7.39879C21.0456 7.17913 21.0456 6.82298 20.8259 6.60327L14.6477 0.42524C14.4281 0.205584 14.0719 0.205584 13.8523 0.42524Z\" fill=\"white\"\/>\n<\/svg>\n<\/button><\/div><\/form><\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how to fix the HTTP 500 internal server error with our step-by-step guide. With these expert tips, you can restore your site quickly and efficiently.<\/p>\n","protected":false},"author":1036,"featured_media":47863,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"Learn how to fix the HTTP 500 internal server error with our step-by-step guide. 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