{"id":42689,"date":"2023-12-15T07:00:35","date_gmt":"2023-12-15T15:00:35","guid":{"rendered":"https:\/\/dhblog.dream.press\/blog\/?p=42689"},"modified":"2025-05-21T22:40:28","modified_gmt":"2025-05-22T05:40:28","slug":"dns-server-not-responding","status":"publish","type":"post","link":"https:\/\/www-dev.dreamhost.com\/blog\/dns-server-not-responding\/","title":{"rendered":"DNS Server Not Responding Error? Here&#8217;s How To Fix It (13 Ways)"},"content":{"rendered":"\n<p>Unlike many problems that affect websites, the <a href=\"https:\/\/www.dreamhost.com\/blog\/nameservers-vs-dns-guide\/\" target=\"_blank\" rel=\"noopener\">DNS Server Not Responding<\/a> error seems pretty descriptive. Clearly, some distant server isn\u2019t playing ball and it\u2019s blocking you from visiting a particular website.<\/p>\n\n\n\n<p>But what exactly is a <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/214694378-What-DreamHost-DNS-records-do-I-point-my-site-to-\" target=\"_blank\" rel=\"noopener\">DNS server<\/a> and why is it misbehaving? In a strange way, the information provided by the error message is only useful if you already know what it means.<\/p>\n\n\n\n<p>To help you resolve this issue, we decided to take a deeper look at the DNS Server Not Responding error, and all the possible causes. Keep reading to find the answers you\u2019re looking for!<\/p>\n\n\n\n<h2 id=\"definition\" class=\"wp-block-heading\">What Does The \u201cDNS Server Not Responding\u201d Error Mean?<\/h2>\n\n\n\n<p>To understand this error, we first need to take a quick look at DNS, or domain name system.<\/p>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>DNS<\/h3>\n    <p>The Domain Name System (DNS) protocol keeps records of which domain names correspond to specific IP addresses. DNS enables you to browse the web by typing in regular URLs instead of IP addresses.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/domains\/dns\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p>Whenever you ask your browser to connect to a website, a DNS server has to convert the <a href=\"https:\/\/www.dreamhost.com\/domains\/\" target=\"_blank\" rel=\"noopener\">domain name<\/a> (e.g., mysite.com) to the numeric <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/217294917-IP-Address\" target=\"_blank\" rel=\"noopener\">IP address<\/a> (four numbers separated by three periods, for example, 127.0.0.1) of the <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215560437-What-types-of-hosting-plans-are-available-\" target=\"_blank\" rel=\"noopener\">hosting server<\/a>. This is where the site actually lives; the domain name is simply a pretty title that is easier for humans to remember.<\/p>\n\n\n\n<p>DNS Server Not Responding error occurs when, for some reason, your browser can\u2019t make contact with the server that handles the domain name to IP address translation.<\/p>\n\n\n\n<p>There are three underlying reasons why this could be happening:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>The DNS server is down or unreachable<\/b>: There is something wrong with the server itself, or its network connection.<\/li>\n\n\n\n<li><b>You have connectivity issues: <\/b>Often due to an outage somewhere between you and the server, including network issues.<\/li>\n\n\n\n<li><b>The DNS record for the domain name is incorrect or missing<\/b>: This means the DNS server doesn&#8217;t know which IP address to point the domain name to.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1092\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues.jpg\" alt=\"3 possible issues with DNS server not responding error: DNS server is down, connectivity issues, DNA record error or missing \" class=\"wp-image-42694 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-300x205.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-1024x699.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-768x524.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-1536x1048.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-600x410.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-1200x819.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-730x498.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-1460x996.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-784x535.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-1568x1070.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/DNS-Server-Not-Responding_-3-Possible-Issues-877x599.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1092;\" \/><\/figure>\n\n\n\n<p>In order to fix the error, we need to work through a checklist that covers all three possible causes.<\/p>\n\n\n\n<h2 id=\"fixing\" class=\"wp-block-heading\">Fixing The DNS Server Not Responding Error<\/h2>\n\n\n\n<p>If the DNS Server Not Responding error appears only on your site, it might be because your domain name isn\u2019t configured correctly.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure your domain name hasn\u2019t expired.<\/li>\n\n\n\n<li>Check that you have an \u201c<a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360035516812-Adding-custom-DNS-records\" target=\"_blank\" rel=\"noopener\">A record<\/a>\u201d and it contains no typos.<\/li>\n\n\n\n<li>If you made changes recently, give them time to <a href=\"https:\/\/www.dreamhost.com\/blog\/dns-propagation-guide\/\" target=\"_blank\" rel=\"noopener\">propagate<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>If none of this helps, or you see the error on other websites, here are all the ways you can fix a DNS Server Not Responding error:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Try Using A Different Browser<\/h3>\n\n\n\n<p>Strictly speaking, switching to another browser won\u2019t fix DNS issues. But it can reveal what has gone wrong.<\/p>\n\n\n\n<p>Every browser maintains a cache, where content is stored temporarily for quick access. The problem is that your browser cache might have stored the wrong DNS records. If this happens, you will get the same error message whenever you try to revisit the same page.<\/p>\n\n\n\n\n\n<div class=\"glossary-term\">\n\t<a\n\t\tclass=\"glossary-term__above-title\"\n\t\thref=\"\"\n\t\ttarget=\"_blank\"\n\t\trel=\"noopener noreferrer\"\n\t>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path d=\"M320 32c-8.1 0-16.1 1.4-23.7 4.1L15.8 137.4C6.3 140.9 0 149.9 0 160s6.3 19.1 15.8 22.6l57.9 20.9C57.3 229.3 48 259.8 48 291.9v28.1c0 28.4-10.8 57.7-22.3 80.8c-6.5 13-13.9 25.8-22.5 37.6C0 442.7-.9 448.3 .9 453.4s6 8.9 11.2 10.2l64 16c4.2 1.1 8.7 .3 12.4-2s6.3-6.1 7.1-10.4c8.6-42.8 4.3-81.2-2.1-108.7C90.3 344.3 86 329.8 80 316.5V291.9c0-30.2 10.2-58.7 27.9-81.5c12.9-15.5 29.6-28 49.2-35.7l157-61.7c8.2-3.2 17.5 .8 20.7 9s-.8 17.5-9 20.7l-157 61.7c-12.4 4.9-23.3 12.4-32.2 21.6l159.6 57.6c7.6 2.7 15.6 4.1 23.7 4.1s16.1-1.4 23.7-4.1L624.2 182.6c9.5-3.4 15.8-12.5 15.8-22.6s-6.3-19.1-15.8-22.6L343.7 36.1C336.1 33.4 328.1 32 320 32zM128 408c0 35.3 86 72 192 72s192-36.7 192-72L496.7 262.6 354.5 314c-11.1 4-22.8 6-34.5 6s-23.5-2-34.5-6L143.3 262.6 128 408z\"\/><\/svg>\n\t\t<span><\/span>\n\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M342.6 233.4c12.5 12.5 12.5 32.8 0 45.3l-192 192c-12.5 12.5-32.8 12.5-45.3 0s-12.5-32.8 0-45.3L274.7 256 105.4 86.6c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0l192 192z\"\/><\/svg>\n\t<\/a>\n    <h3>Cache<\/h3>\n    <p>A cache is a temporary data storage layer that is designed to improve data access speeds by reducing the time needed to read and write data from a permanent data storage location.<\/p>\n            <a\n            href=\"https:\/\/www.dreamhost.com\/glossary\/hosting\/cache\/\"\n                        class=\"btn btn--white-outline btn--sm btn--round\"\n                                    target=\"_blank\"\n            rel=\"noopener noreferrer\"\n            >\n                            Read More                    <\/a>\n\n<\/div>\n\n\n\n<p>By moving away from your default browser, you will be using a different cache, and each browser has its own default DNS servers. In addition, you will bypass other issues like extensions that block connections.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Check The Site From A Different Device<\/h3>\n\n\n\n<p>If you\u2019re still seeing an error on a particular website after changing your browser, try swapping to a different device. This will ensure that some other unexpected issue in your local system isn\u2019t causing the problem.<\/p>\n\n\n\n<p>If you don\u2019t have access to another desktop computer, simply pull out your phone and try to visit the page in question. If this doesn\u2019t fix the error, it\u2019s also worth connecting to a different network or switching to data.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Restart Your Computer<\/h3>\n\n\n\n<p>Another way to deal with cache-related problems is by restarting your device. This will flush all DNS records from your machine, so your device will have to perform a live <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360055964552-Viewing-your-DreamHost-DNS-records\" target=\"_blank\" rel=\"noopener\">DNS lookup<\/a> when you visit the problematic page.<\/p>\n\n\n\n<p>Restarting your device also renews its IP address and clears the DNS request queue, which can be enough to fix certain connectivity issues. It could be enough to clear the error.<\/p>\n\n\n\n<div class=\"article-newsletter article-newsletter--gradient\">\n\n\n<h2>Get Content Delivered Straight to Your Inbox<\/h2><p>Subscribe now to receive all the latest updates, delivered directly to your inbox.<\/p><form class=\"nwsl-form\" id=\"newsletter_block_\" novalidate><div class=\"messages\"><\/div><div class=\"form-group\"><label for=\"input_newsletter_block_\"><input type=\"email\"name=\"email\"id=\"input_newsletter_block_\"placeholder=\"Enter your email address\"novalidatedisabled=\"disabled\"\/><\/label><button type=\"submit\"class=\"btn btn--brand\"disabled=\"disabled\"><span>Sign Me Up!<\/span><svg width=\"21\" height=\"14\" viewBox=\"0 0 21 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.8523 0.42524L12.9323 1.34521C12.7095 1.56801 12.7132 1.9304 12.9404 2.14865L16.7241 5.7823H0.5625C0.251859 5.7823 0 6.03416 0 6.3448V7.6573C0 7.96794 0.251859 8.2198 0.5625 8.2198H16.7241L12.9405 11.8535C12.7132 12.0717 12.7095 12.4341 12.9323 12.6569L13.8523 13.5769C14.072 13.7965 14.4281 13.7965 14.6478 13.5769L20.8259 7.39879C21.0456 7.17913 21.0456 6.82298 20.8259 6.60327L14.6477 0.42524C14.4281 0.205584 14.0719 0.205584 13.8523 0.42524Z\" fill=\"white\"\/>\n<\/svg>\n<\/button><\/div><\/form><\/div>\n\n\n<h3 class=\"wp-block-heading\">4. Restart Your Computer In Safe Mode<\/h3>\n\n\n\n<p>Sometimes, software and related drivers on your device are the cause for the blocked DNS connections. To test for this issue, it\u2019s a good idea to boot up your device in Safe Mode:<\/p>\n\n\n\n<p><b>Windows<\/b>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the sign-in screen, click <i>Restart<\/i> while holding <i>Shift<\/i>.<\/li>\n\n\n\n<li>Select <i>Troubleshoot &gt; Advanced options &gt; Startup Settings &gt; Restart<\/i>.<\/li>\n\n\n\n<li>After restart, press <i>5<\/i> or <i>F5<\/i> to start up your device in safe mode with networking.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"914\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/02-start-up-settings.jpg\" alt=\"screenshot of the startup settings in windows highlighting the restart button in the lower right-hand corner \" class=\"wp-image-42695 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/02-start-up-settings-300x171.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/02-start-up-settings-1024x585.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/02-start-up-settings-768x439.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/02-start-up-settings-1536x877.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-600x343.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-1200x686.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-730x417.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-1460x834.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-784x448.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-1568x896.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/02-start-up-settings-877x501.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/914;\" \/><\/figure>\n\n\n\n<p><b>Mac<\/b>: Hold <i>Shift<\/i> as you power up.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"988\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/safe-mode.jpg\" alt=\"screenshot of a mac starting up in safe mode\" class=\"wp-image-42696 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/safe-mode-300x185.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/safe-mode-1024x632.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/safe-mode-768x474.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/safe-mode-1536x948.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-600x371.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-1200x741.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-730x451.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-1460x902.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-784x484.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-1568x968.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/safe-mode-877x542.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/988;\" \/><\/figure>\n\n\n\n<p><b>iOS \/ Android<\/b>: Press and hold the power button, and then tap the down volume control after the screen lights up.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1118\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/Safe-mode-mobile.jpg\" alt=\"screenshot of a ios mobile phone power selector settings highlighting the safe mode option\" class=\"wp-image-42697 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/Safe-mode-mobile-300x210.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/Safe-mode-mobile-1024x716.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/Safe-mode-mobile-768x537.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/Safe-mode-mobile-1536x1073.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-600x419.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-1200x839.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-730x510.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-1460x1020.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-784x548.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-1568x1096.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/Safe-mode-mobile-877x613.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1118;\" \/><\/figure>\n\n\n\n<p>In this mode, your machine will revert to default settings and only the most essential drivers. If the problem sites load normally while in Safe Mode, it means that either third-party software or drivers are causing incompatibility issues.<\/p>\n\n\n\n<p>This is definitely bad news, because the only way to track down the precise cause is by testing your apps, one by one. That said, it\u2019s most likely to be something like a <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360003505791-VPN-overview\" target=\"_blank\" rel=\"noopener\">VPN<\/a>, or security software causing your headaches.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Turn Off Antivirus Software And\/Or Your Firewall<\/h3>\n\n\n\n<p>Antivirus applications and <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215947927-Enabling-the-Web-Application-Firewall\" target=\"_blank\" rel=\"noopener\">firewalls<\/a> protect your device by monitoring traffic. From time to time, these tools sometimes meddle too much with your internet connection and end up causing <a href=\"https:\/\/www.dreamhost.com\/blog\/dns-probe-finished-nxdomain\/\" target=\"_blank\" rel=\"noopener\">DNS server errors<\/a>.<\/p>\n\n\n\n<p>As such, it\u2019s a good idea to switch off your antivirus program and\/or firewall protection temporarily, to test whether they are causing the problems.<\/p>\n\n\n\n<p>If this resolves the problem, make sure to turn your protection back on. Then, look through the settings to find anything related to DNS that may be causing your troubles. If your chosen software package includes support, it may be worth reaching out to your provider for help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Turn Off Your VPN<\/h3>\n\n\n\n<p>VPNs, or virtual private networks, provide an extra layer of online privacy by routing data to your device through an <a href=\"https:\/\/www.dreamhost.com\/blog\/learn-how-to-use-ssh\/\" target=\"_blank\" rel=\"noopener\">encrypted tunnel<\/a>. So far, so useful. The issue is, the tunnel might be bypassing your default DNS servers.<\/p>\n\n\n\n<p>To test this idea, switch off your VPN and try to visit the page where you had the DNS server issue. If this resolves your problems, restart the VPN and take a peek at the settings. You\u2019re looking for controls related to DNS filtering. If you need a helping hand, try contacting your VPN provider for support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Flush DNS Cache<\/h3>\n\n\n\n<p>You don\u2019t necessarily need to restart your device to flush the DNS cache. You can do it manually instead:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Windows<\/b>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press Win + R and type in the \u201c<span style=\"font-family: courier new, courier, monospace;\">ipconfig \/flushdns<\/span>\u201d.<\/li>\n\n\n\n<li>Then, hit Ctrl + Shift + Enter to run the command prompt.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Mac<\/b>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the Terminal, and type in \u201c<span style=\"font-family: courier new, courier, monospace;\">sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder<\/span>\u201d.<\/li>\n\n\n\n<li>Press <i>Enter<\/i>.<\/li>\n\n\n\n<li>Input your admin password when prompted, and press the <i>Enter<\/i> button again.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>iOS<\/b>: Turn Airplane Mode on and back off again.<\/li>\n\n\n\n<li><strong>Android<\/strong><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In Chrome, type \u201c<span style=\"font-family: courier new, courier, monospace;\">chrome:\/\/net-internals\/#dns<\/span>\u201d into the search box.<\/li>\n\n\n\n<li>Select DNS on the left, and then tap <i>Clear host cache<\/i><\/li>\n<\/ol>\n\n\n\n<p>By flushing your DNS cache, you will force your device to re-query the DNS server for each site you visit. This ensures you have updated mappings of domain names to IP addresses \u2014 an essential first step in network diagnostics.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Restart Your Router<\/h3>\n\n\n\n<p>Network connection issues are a common cause of DNS server errors. One easy way to fix this kind of problem is by restarting your internet router.<\/p>\n\n\n\n<p>Switch it off and unplug the power cable for around 30 seconds. This should clear any corrupted DNS entries that have been stored in the router cache, and renew your connection.<\/p>\n\n\n\n<p>At the same time, it\u2019s worth checking that your router\u2019s firmware is up to date. Outdated firmware can cause connectivity issues that prevent DNS lookups. In combination, these steps might fix your problem.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Disable IPv6<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.dreamhost.com\/glossary\/domains\/ip-address\/\" target=\"_blank\" rel=\"noopener\">Internet protocol<\/a> is the system that creates a unique IP address for every device on the internet. The current version is <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/216510458-IPv6\" target=\"_blank\" rel=\"noopener\">IPv6<\/a> (Internet Protocol Version 6), which has gradually replaced IPv4 over the past few years. It is now the default option.<\/p>\n\n\n\n<p>However, not every network and DNS server has been updated to IPv6.<\/p>\n\n\n\n<p>If you use this version to request a particular web page, you might only receive a DNS Server Not Responding error. Similarly, systems that are in hybrid mode can experience technical troubles in juggling both systems.<\/p>\n\n\n\n<p>For this reason, it\u2019s worth temporarily switching off IPv6 to see whether you can access a website via IPv4.<\/p>\n\n\n\n<p>The exact process depends on your platform, but it usually involves:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visiting the network settings on your device.<\/li>\n\n\n\n<li>Selecting your active connection (usually Ethernet or Wi-Fi).<\/li>\n\n\n\n<li>Accessing the advanced options via <i>Advanced<\/i>, <i>Properties<\/i>, or <i>i.<\/i><\/li>\n\n\n\n<li>Toggling IPv6 off, and saving your changes.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"766\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ipv4-ipv6-settings-windows.jpg\" alt=\"screenshot of windows DNS settings options to toggle IPv4 and IPv6 on and off \" class=\"wp-image-42698 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ipv4-ipv6-settings-windows-300x144.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ipv4-ipv6-settings-windows-1024x490.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ipv4-ipv6-settings-windows-768x368.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ipv4-ipv6-settings-windows-1536x735.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-600x287.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-1200x575.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-730x349.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-1460x699.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-784x375.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-1568x751.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ipv4-ipv6-settings-windows-877x420.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/766;\" \/><\/figure>\n\n\n\n<p>Lastly, you will need to restart your device to test whether this potential solution has worked. If you see no improvement, reverse the process to switch IPv6 back on \u2014 this can help you to maintain better performance as you move between different networks.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Change The Default DNS Server<\/h3>\n\n\n\n<p>Normally speaking, your device connects to a DNS server provided by your ISP (Internet Service Provider). If you\u2019re having DNS issues, it might be because this server is misbehaving. The solution here is to switch to a different server.<\/p>\n\n\n\n<p>Organizations like Google and Cloudflare provide public DNS servers that anyone can use. Some people prefer using these servers because they can speed up page loading. In other cases, people use an alternative DNS server for privacy reasons.<\/p>\n\n\n\n<p>Some of the most popular alternate DNS providers include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google: 8.8.8.8 and 8.8.4.4<\/li>\n\n\n\n<li>Cloudflare: 1.1.1.1 and 1.0.0.1<\/li>\n\n\n\n<li>OpenDNS: 208.67.222.222 and 208.67.220.220<\/li>\n<\/ul>\n\n\n\n<p>Here\u2019s how to switch your DNS server address.<\/p>\n\n\n\n<p><b>Windows<\/b>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <i>Control Panel &gt; Network Connections &gt; Properties.&nbsp;<\/i><\/li>\n\n\n\n<li>Under <i>Preferred DNS server<\/i>, enter the IP address of your preferred DNS server.<\/li>\n\n\n\n<li>Under <i>Alternate DNS Server<\/i>, put in the address of your backup server, and save your changes.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"910\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-dns-server.jpg\" alt=\"screenshot of windows IPv6 properties calling attention to the use the following DNS server addresses text boxes\" class=\"wp-image-42699 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-dns-server-300x171.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-dns-server-1024x582.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-dns-server-768x437.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-dns-server-1536x874.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-600x341.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-1200x683.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-730x415.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-1460x830.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-784x446.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-1568x892.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-dns-server-877x499.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/910;\" \/><\/figure>\n\n\n\n<p><b>Mac<\/b>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <i>System Preferences &gt; Network<\/i> and select your primary internet connection in the sidebar.<\/li>\n\n\n\n<li>Click <i>Details <\/i>(or <i>Advanced <\/i>on older Macs) then select <i>DNS<\/i>.<\/li>\n\n\n\n<li>At the bottom of the DNS servers list, click the + button and enter your new DNS address.<\/li>\n\n\n\n<li>Make sure to click <i>Apply<\/i> before leaving the <i>Network <\/i>screen.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1206\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-dns-settings.jpg\" alt=\"screenshot of windows IPv6 properties calling attention to the use the following DNS server addresses text boxes\" class=\"wp-image-42700 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-dns-settings-300x226.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-dns-settings-1024x772.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-dns-settings-768x579.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-dns-settings-1536x1158.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-600x452.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-1200x905.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-730x550.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-1460x1100.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-784x591.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-1568x1182.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-dns-settings-877x661.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1206;\" \/><\/figure>\n\n\n\n<p><b>iOS Mobile<\/b><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to Wi-Fi settings (they might be under <i>Network &amp; Internet<\/i>)<\/li>\n\n\n\n<li>Find the DNS settings\u2026<\/li>\n\n\n\n<li>On iOS, tap the <i>i<\/i> icon, then <i>Configure DNS<\/i>.<\/li>\n\n\n\n<li>Select <i>Manual<\/i> <i>&lt; Add server<\/i> to update DNS.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1182\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ios-mobile-dns.jpg\" alt=\"screenshot of an ios mobile phone configure DNS settings screen\" class=\"wp-image-42701 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ios-mobile-dns-300x222.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ios-mobile-dns-1024x756.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ios-mobile-dns-768x567.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/ios-mobile-dns-1536x1135.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-600x443.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-1200x887.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-730x539.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-1460x1079.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-784x579.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-1568x1158.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/ios-mobile-dns-877x648.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1182;\" \/><\/figure>\n\n\n\n<p><b>Android Mobile<\/b><b><\/b><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On Android, open <i>Settings &gt; Connections &gt; More connection settings.<\/i><\/li>\n\n\n\n<li>Tap on \u201cPrivate DNS\u201d and choose \u201cPrivate DNS provider hostname to change the DNS server.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"1158\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-host-files.jpg\" alt=\"screenshot of an android private DNS setting screen\" class=\"wp-image-42702 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-host-files-300x217.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-host-files-1024x741.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-host-files-768x556.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/mac-host-files-1536x1112.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-600x434.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-1200x869.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-730x528.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-1460x1057.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-784x567.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-1568x1135.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/mac-host-files-877x635.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1158;\" \/><\/figure>\n\n\n\n<p>Once you have finished changing your DNS server settings, restart your device before trying to access the internet. This will ensure that the new DNS settings are adopted, giving you a chance of beating those pesky errors!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11. Update Network Adapter Drivers<\/h3>\n\n\n\n<p>A <a href=\"https:\/\/www.dreamhost.com\/blog\/err-connection-timed-out\/\" target=\"_blank\" rel=\"noopener\">network adapter driver<\/a> is a piece of software that allows an operating system to communicate with a network adapter. This is the small card in your device that handles internet connections.<\/p>\n\n\n\n<p>If the driver software isn\u2019t regularly updated, it can start to create problems. Likewise, a driver that is corrupted, or incompatible with a new network adapter, is likely to create headaches.<\/p>\n\n\n\n<p>One possible symptom is \u2014 you guessed it \u2014 the kind of DNS error we\u2019re trying to fix.<\/p>\n\n\n\n<p>Many devices update their network drivers automatically; macOS handles this chore behind the scenes. On Windows, you can take control of the adapter settings yourself:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit <i>Device Manager<\/i>.<\/li>\n\n\n\n<li>Right-click <i>Network Adapter.<\/i><\/li>\n\n\n\n<li>Select <i>Update Drivers <\/i>from the drop-down menu.<\/li>\n<\/ol>\n\n\n\n<p>If possible, it\u2019s a good idea to connect to the internet via an Ethernet cable when updating your drivers. The reason is simple: you\u2019re updating the piece of hardware you need in order to download the update. Interruptions due to poor Wi-Fi signal can mess up the process.<\/p>\n\n\n\n<p>Once you have updated your drivers successfully, restart your device and see if DNS is working properly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">12. Disable Secondary Connections<\/h3>\n\n\n\n<p>Some devices have more than one network adapter. For example, wired and wireless connections use different adapters.<\/p>\n\n\n\n<p>In most cases, you only need to use one adapter at a time. Switching off all secondary connections is a good idea because they can cause problems with DNS requests.<\/p>\n\n\n\n<p>To do this, visit the network settings on your device and turn off all live connections other than the one you\u2019re using (e.g., If you\u2019re connected via Wi-Fi, disable the Ethernet connection.)<\/p>\n\n\n\n<p>It\u2019s also worth checking whether you have a virtual network adapter running. This is a digital service that allows multiple connections via the same physical adapter. It\u2019s a feature used by VPNs, allowing you to tunnel some traffic through the private network, and some through a regular internet connection.<\/p>\n\n\n\n<p>To make sure a misbehaving virtual network adapter isn\u2019t causing your problems:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Windows<\/b>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <i>Control Panel &gt;<\/i> <i>Network Connections.<\/i><\/li>\n\n\n\n<li>Right-click on the virtual adapter you want to switch off, and select <i>Disable<\/i>.<\/li>\n\n\n\n<li>Confirm you want to disable the adapter. This will take it offline.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Mac:&nbsp;<\/b><\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <i>System Preferences &gt; Network.<\/i><\/li>\n\n\n\n<li>Select the virtual adapter in the left sidebar, and click the gear icon.<\/li>\n\n\n\n<li>Select <i>Make Service Inactive<\/i> to disable the adapter.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Mobile<\/b>:<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Find the <i>VPN<\/i> settings on your device.<\/li>\n\n\n\n<li>Tap the <i>i<\/i> or gear icon.<\/li>\n\n\n\n<li>Switch off the adapter.<\/li>\n<\/ol>\n\n\n\n<p>Once again, try to reload the malfunctioning page to see if the DNS error message has cleared.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">13. Disable Peer-To-Peer Feature (Windows)<\/h3>\n\n\n\n<p>No luck? Don\u2019t worry, there is one more potential fix you can try.<\/p>\n\n\n\n<p>Windows has a <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215563217-BitTorrent\" target=\"_blank\" rel=\"noopener\">peer-to-peer<\/a> feature, which helps to reduce the amount of bandwidth needed while downloading updates. Rather than forcing your device to swallow all the data in one big lump, this option splits updates into individual pieces. The PC that receives these pieces can then share them with others on the same network.<\/p>\n\n\n\n<p>This is obviously a useful feature. But as you might have guessed already, Windows P2P can interfere with the DNS lookup process. Switching it off can help you to diagnose errors:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <i>Settings &gt; Windows Update.<\/i><\/li>\n\n\n\n<li>Next, click on <i>Advanced Options<\/i> &gt; <i>Delivery Optimization<\/i>.<\/li>\n\n\n\n<li>Toggle the switch labeled <i>Allow downloads from other PCs<\/i>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1600\" height=\"998\" data-src=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-11-optimization.jpg\" alt=\"screenshot of the windows delivery optimization settings screen found under windows update where you can toggle allow downloads from other PCs on and off\" class=\"wp-image-42703 lazyload\" data-srcset=\"https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization.jpg.webp 1600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-11-optimization-300x187.jpg 300w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-11-optimization-1024x639.jpg 1024w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-11-optimization-768x479.jpg 768w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/windows-11-optimization-1536x958.jpg 1536w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-600x374.jpg.webp 600w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-1200x749.jpg.webp 1200w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-730x455.jpg.webp 730w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-1460x911.jpg.webp 1460w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-784x489.jpg.webp 784w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-1568x978.jpg.webp 1568w, https:\/\/www-dev.dreamhost.com\/blog\/wp-content\/smush-webp\/2023\/12\/windows-11-optimization-877x547.jpg.webp 877w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/998;\" \/><\/figure>\n\n\n\n<p>You will then need to restart your computer to test, once again, whether the DNS error has cleared. Fingers crossed!<\/p>\n\n\n\n<h2 id=\"faqs\" class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<p>Still have questions? You\u2019ve come to the right place. Here\u2019s a little extra detail on fixing your DNS settings, and a closer look at why failures happen:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Do You Reset Your DNS Server?<\/h3>\n\n\n\n<p>After following the various troubleshooting steps above, you may decide that you want to go back to the <a href=\"https:\/\/www.dreamhost.com\/glossary\/domains\/nameserver\/\" target=\"_blank\" rel=\"noopener\">domain name servers<\/a> you originally had.<\/p>\n\n\n\n<p>To achieve this, simply retrace the exact steps mentioned in #10 \u2014 but this time, select your current DNS servers and press the little minus button to remove them. After a restart, your device should then revert to the default ISP DNS servers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Causes A DNS Failure?<\/h3>\n\n\n\n<p>In simple terms, a DNS failure happens when your browser cannot convert a domain name to an IP address. However, there can be many different underlying causes.<\/p>\n\n\n\n<p>The DNS process offers access to <a href=\"https:\/\/www.statista.com\/statistics\/264473\/number-of-internet-hosts-in-the-domain-name-system\/\" target=\"_blank\" rel=\"noopener\">over 1 billion internet hosts<\/a>. That\u2019s one mighty \u201cphone book.\u201d So, it\u2019s almost inevitable that the system will have some flaws.<\/p>\n\n\n\n<p>Most DNS problems that people encounter are caused by issues with internet access or software on their device. Actual failures are most commonly caused by server outages or incorrectly configured domain names.<\/p>\n\n\n\n<h2 id=\"summary\" class=\"wp-block-heading\">Set Up Your Site Correctly With DreamHost<\/h2>\n\n\n\n<p>If you want to avoid seeing DNS errors pop up on your website, you might want to switch to DreamHost.<\/p>\n\n\n\n<p>Our <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215250658-DreamHost-control-panel-overview\" target=\"_blank\" rel=\"noopener\">hosting panel<\/a> makes it really easy to configure your site correctly and manage all your domain names on a single page. If you ever get stuck, our <a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/215027768--Contacting-DreamHost-via-Live-Chat\" target=\"_blank\" rel=\"noopener\">Technical Support team<\/a> is available 24\/7 to provide help \u2014 and that\u2019s on every single plan.<\/p>\n\n\n\n<p>Sounds good? <a href=\"https:\/\/www.dreamhost.com\/hosting\/\" target=\"_blank\" rel=\"noopener\">Sign up today<\/a> to give it a try for yourself!<\/p>\n\n\n\n<div class=\"article-newsletter article-newsletter--gradient\">\n\n\n<h2>Get Content Delivered Straight to Your Inbox<\/h2><p>Subscribe now to receive all the latest updates, delivered directly to your inbox.<\/p><form class=\"nwsl-form\" id=\"newsletter_block_\" novalidate><div class=\"messages\"><\/div><div class=\"form-group\"><label for=\"input_newsletter_block_\"><input type=\"email\"name=\"email\"id=\"input_newsletter_block_\"placeholder=\"Enter your email address\"novalidatedisabled=\"disabled\"\/><\/label><button type=\"submit\"class=\"btn btn--brand\"disabled=\"disabled\"><span>Sign Me Up!<\/span><svg width=\"21\" height=\"14\" viewBox=\"0 0 21 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M13.8523 0.42524L12.9323 1.34521C12.7095 1.56801 12.7132 1.9304 12.9404 2.14865L16.7241 5.7823H0.5625C0.251859 5.7823 0 6.03416 0 6.3448V7.6573C0 7.96794 0.251859 8.2198 0.5625 8.2198H16.7241L12.9405 11.8535C12.7132 12.0717 12.7095 12.4341 12.9323 12.6569L13.8523 13.5769C14.072 13.7965 14.4281 13.7965 14.6478 13.5769L20.8259 7.39879C21.0456 7.17913 21.0456 6.82298 20.8259 6.60327L14.6477 0.42524C14.4281 0.205584 14.0719 0.205584 13.8523 0.42524Z\" fill=\"white\"\/>\n<\/svg>\n<\/button><\/div><\/form><\/div>","protected":false},"excerpt":{"rendered":"<p>Unlike many problems that affect websites, the DNS Server Not Responding error seems pretty descriptive. Clearly, some distant server isn\u2019t playing ball and it\u2019s blocking you from visiting a particular website. But what exactly is a DNS server and why is it misbehaving? In a strange way, the information provided by the error message is [&hellip;]<\/p>\n","protected":false},"author":1036,"featured_media":42690,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_metadesc":"Learn easy-to-follow solutions to resolve the \"DNS server not responding\" error and get back online quickly.","toc_headlines":"[[\"definition\",\"What Does The \u201cDNS Server Not Responding\u201d Error Mean?\"],[\"fixing\",\"Fixing The DNS Server Not Responding Error\"],[\"faqs\",\"Frequently Asked Questions\"],[\"summary\",\"Set Up Your Site Correctly With DreamHost\"]]","hide_toc":false,"footnotes":""},"categories":[13127,550,696],"tags":[],"class_list":["post-42689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-errors-troubleshooting","category-tutorials","category-wordpress"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>DNS Server Not Responding Error? Here&#039;s How to Fix It (13 Ways) - DreamHost<\/title>\n<meta name=\"description\" content=\"Learn easy-to-follow solutions to resolve the &quot;DNS server not responding&quot; error and get back online quickly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www-dev.dreamhost.com\/blog\/dns-server-not-responding\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot DNS Server Not Responding Error: 13 Effective Fixes\" \/>\n<meta property=\"og:description\" content=\"Struggling with a &#039;DNS server not responding&#039; error? Discover 13 practical and easy-to-follow methods to diagnose and fix your DNS issues, ensuring a smooth and uninterrupted internet experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www-dev.dreamhost.com\/blog\/dns-server-not-responding\/\" \/>\n<meta property=\"og:site_name\" content=\"DreamHost Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DreamHost\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-15T15:00:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-22T05:40:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dreamhost.com\/blog\/wp-content\/uploads\/2023\/12\/How-to-Fix-DNS-Server-Not-Responding-Error-SOCIAL-Image.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Luke Odom\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Troubleshoot DNS Server Not Responding Error: 13 Effective Fixes\" \/>\n<meta name=\"twitter:description\" content=\"Struggling with a &#039;DNS server not responding&#039; error? 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